Last Updated: October 2025

Effective Date: October 2025

Welcome to Pacetas SaaS (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit saas.pacetas.com or use any of our software services, applications, or integrations (collectively, the “Services”).

By accessing or using our Services, you agree to this Privacy Policy.

1. Information We Collect

We collect information to provide better services and improve your experience. This includes:

a. Information You Provide Directly

Account Information: Name, business name, email address, phone number, and password when you sign up.

Billing Information: Payment details, billing address, and transaction history (processed securely via third-party payment processors like Stripe).

Business Details: Domain name, social media handles, business hours, and any other information submitted during onboarding or through forms.

Communications: Messages, support requests, and emails exchanged with our team.

b. Information Collected Automatically

Usage Data: Pages visited, features used, time spent on the platform, and device/browser type.

Cookies & Tracking: We use cookies and similar technologies to improve performance, remember preferences, and measure engagement.

Log Data: IP address, operating system, and activity logs for security and diagnostic purposes.

c. Information from Third Parties

We may receive data from trusted partners (e.g., payment processors, CRM integrations, or analytics providers) to maintain service quality and compliance.

2. How We Use Your Information

We use your information to:

Provide, operate, and maintain our SaaS platform.

Process payments and manage billing.

Personalize and improve your user experience.

Send service-related updates, notifications, and offers (you may opt out anytime).

Detect, prevent, and resolve technical or security issues.

Comply with applicable legal obligations.

3. How We Share Information

We do not sell your personal information.

We may share limited information only as follows:

Service Providers: With trusted vendors (e.g., hosting, analytics, email, and payment processing) under strict confidentiality agreements.

Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred securely.

Legal Compliance: When required by law, regulation, or court order.

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. You can request deletion of your data at any time by contacting us at [email protected]

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5. Data Security

We use industry-standard measures—including SSL encryption, firewalls, and access controls—to protect your data. However, no online service is completely secure, and we cannot guarantee absolute security.

6. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal data.

Request a copy of your information in a portable format.

Withdraw consent to marketing or automated processing.

To exercise these rights, contact [email protected]

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7. Cookies and Tracking Technologies

You can control cookie preferences in your browser settings. Disabling cookies may affect site functionality.

We may use third-party analytics tools (like Google Analytics) to understand usage trends and improve performance.

8. International Data Transfers

If you are outside the United States, your data may be processed in the U.S. or other locations where we operate. We ensure appropriate safeguards are in place to protect your information.

9. Children’s Privacy

Our Services are intended for users 18 years and older. We do not knowingly collect data from minors. If you believe a child has provided us information, contact us immediately at [email protected]

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10. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of the platform after updates indicates your acceptance.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Pacetas Agency

Email: [email protected]

Website: https://saas.pacetas.com

Address: New York, NY, USA