LAST UPDATED: OCTOBER 2025

Welcome to Pacetas SaaS (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website saas.pacetas.com and all related services, tools, features, and content (collectively, the “Services”).

By accessing or using the Services, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our Services.

1. Use of Services

Eligibility

You must be at least 18 years old and capable of forming a binding contract to use our Services. By using our platform, you represent that you meet these requirements.

Account Registration

To access certain features, you must create an account. You agree to:

Provide accurate and complete information during registration.

Keep your login credentials secure.

Accept full responsibility for all activities under your account.

We reserve the right to suspend or terminate accounts for violations of these Terms or misuse of the platform.

2. Description of Services

Pacetas SaaS provides cloud-based software and automation tools to help businesses manage marketing, communication, CRM, booking, and related workflows.

We continuously update, improve, and modify our platform — and may add or remove features without prior notice.

3. Subscriptions and Payments

Access to certain features requires a paid subscription.

Subscription fees, setup fees, and payment terms are displayed during checkout or invoicing.

Payments are processed securely through third-party providers like Stripe or PayPal.

Renewals & Cancellations

Subscriptions renew automatically unless cancelled before the next billing cycle.

You may cancel anytime through your dashboard or by contacting [email protected]

.

Upon cancellation, your access will remain active until the end of the paid period.

Refunds

Pacetas SaaS does not generally offer refunds after payment. Exceptions may be considered case-by-case for duplicate or erroneous charges.

4. Acceptable Use Policy

You agree not to use the Services for any unlawful or abusive purpose, including but not limited to:

Sending spam, unsolicited messages, or misleading communications.

Uploading viruses, malware, or harmful code.

Interfering with or disrupting the integrity of the platform.

Attempting to access data or systems without authorization.

Reselling or redistributing the platform without written consent.

Violation of this policy may lead to immediate suspension or termination of your account.

5. Intellectual Property

All content, software, and materials on saas.pacetas.com — including text, graphics, logos, videos, and code — are the property of Pacetas Agency LLC or its licensors.

You are granted a limited, non-exclusive, non-transferable license to use the Services for your internal business purposes. You may not copy, modify, or distribute any part of the platform without our written permission.

6. Data Privacy

Your use of the Services is also governed by our Privacy Policy

.

By using our platform, you consent to the collection and use of your data as described there.

7. Service Availability

We strive to maintain a 99% uptime rate but do not guarantee uninterrupted service.

Temporary interruptions may occur due to maintenance, updates, or circumstances beyond our control (such as network outages or acts of God).

8. Third-Party Integrations

Our Services may integrate with third-party applications (e.g., Google, Facebook, WhatsApp, Stripe).

Use of such integrations is subject to their respective terms and privacy policies. Pacetas Agency is not responsible for any data or activity managed through third-party systems.

9. Disclaimer of Warranties

The Services are provided “as is” and “as available.”

We make no warranties, express or implied, regarding reliability, availability, or suitability for a particular purpose.

You use the Services at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law, Pacetas Agency, its affiliates, and team members shall not be liable for:

Any indirect, incidental, or consequential damages;

Loss of profits, business, or data;

Any claim arising from unauthorized access or third-party conduct.

Our total liability for any claim shall not exceed the amount you paid in the previous three months.

11. Indemnification

You agree to indemnify and hold harmless Pacetas Agency, its affiliates, and representatives from any claims, damages, or losses resulting from your use or misuse of the Services, violation of these Terms, or infringement of any rights.

12. Termination

We may suspend or terminate your account without notice if:

You breach these Terms;

You engage in fraudulent or unlawful activity; or

Required by law or regulatory authorities.

Upon termination, you lose access to all associated data and content stored within your account.

13. Governing Law

These Terms are governed by the laws of the State of New York, USA, without regard to conflict-of-law principles.

Any disputes shall be resolved exclusively in courts located in New York County, New York.

14. Changes to These Terms

We may update these Terms periodically.

The latest version will always be posted on this page with the updated date.

Your continued use after changes means you accept the new Terms.

15. Contact Us

For questions about these Terms, please contact:

Pacetas Agency

Email: [email protected]

Website: https://saas.pacetas.com

Address: New York, NY, USA